For Organisations · Growing businesses in Pretoria & surrounds

Turn your managers and supervisors into one high-performance team.

For owner-led businesses with 50 to 300 people, from factories and workshops to offices, shops and service teams. We measure where your leadership team leaks energy and money, fix it where the work happens, and prove the change with before-and-after scores.

Calculate what people-friction costs you → Book a 20-minute conversation
Two minutes · Research-based · Your numbers stay on your screen
The hidden cost, for a typical 180-person business
R3.85 million
a year lost to staff turnover, absenteeism and leadership friction. That's 8% of payroll, or about R15,400 every working day.

What's the figure for your business? Enter seven numbers from your HR records and see your own cost, what you could realistically save, and how quickly the investment pays back.

Open the People-Friction Calculator™
Example uses 180 employees at R22,000 average monthly cost, 22 leaders, 27 leavers a year, 8 absence days per person and 2.1 hours a week of leadership friction. Every formula and source is shown on the calculator page.
Sound familiar?

The systems are fine. The problems keep coming back anyway.

When output, quality, service and people problems repeat, the cause is usually in the leadership layer, not with the people doing the work.

"Our departments blame each other."
Underneath: production and maintenance, or sales and operations, led by people who work in very different ways, with no shared rules for decisions, hand-overs and disagreement.
"My team leaders were promoted because they were good at the job."
Underneath: skilled people who were never given a leadership toolkit for feedback, hard conversations and accountability.
"We lose good people, and absenteeism keeps creeping up."
Underneath: people leave their direct leader, energy runs out, and nobody sees it early.
"I'm carrying the business. Who takes over from me?"
Underneath: gaps in delegation and succession, and a key leadership pair under strain.
How it works

Measure. Build. Prove.

1

Measure

In four weeks, an anonymous culture pulse for all staff and confidential assessments for your leaders show exactly where energy and performance leak. You get a board-ready report and a half-day session with your exec team.

2

Build

Your exec team agrees how it will decide, hand over and disagree. Your supervisors work through 18 practical lessons over six months, in peer groups on your own site, applying each one with their teams the same week.

3

Prove

At month six we run the same measures again. You see the change in numbers: culture, leadership behaviour and the people-friction costs you started with.

Four ways to start

Start small, or go straight to the full programme.

Team Scan

from R21,850
4 weeks · R12,000 + R2,250 per leader + R85 per employee
  • Anonymous culture pulse
  • Leadership and operating-style assessments, with debriefs
  • Board-ready Scan Report and roadmap
  • Half-day results session
Work out your price →

Supervisor Academy

R109,500
6 months · up to 15 supervisors
  • 18 lessons, 90 minutes a week
  • Built for South African frontline leaders
  • Peer groups on your site
  • Kick-off, graduation and a report to the MD
Most complete

Team Programme

R295,000
6 months · exec team + 20 supervisors
  • Executive Team Operating Agreement
  • 20 Academy places included
  • 4 on-site sessions
  • Before-and-after report
  • Half of your Scan fee is credited

Growth Partnership

R22,000 / month
12 months · MD + 1 key leader
  • Monthly coaching
  • Quarterly culture pulse
  • Reports for new leaders
  • Annual re-scan
All prices are final; no VAT is charged. Travel within an hour of Waverley, Pretoria, is included. More supervisors can join the Academy at R6,500 each. How credits work.
Why it works

Designed the way the research says leadership development works.

Built for frontline leaders

A review of 335 leadership-training studies found the strongest effects for programmes aimed at frontline leaders, delivered on site, spread over several sessions and built on practice.1 The Academy follows the same pattern: on your own site, one session a week for six months, with practice every week.

Measured, not guessed

The same tools run at the start and at month six. You see the change in culture, leadership behaviour and cost, not just attendance registers.

Confidential by design

Each person keeps their own results. You see team averages only, for groups of five or more. Your people can be honest, which is why the data is worth having.

Counts as skills development

Every lesson ends with a submitted reflection, a photo of the group and team sessions, and a module quiz. HR gets completion records your skills facilitator can use for your training report.2

Light on your operation

Supervisors and team leaders spend about 90 minutes a week, mostly with their own teams. No one leaves work for days of training.

Local and personal

Delivered in person by Wilhelm Lombard, based in Waverley, Pretoria, across Pretoria and surrounds.

The tools behind it

One Human Operating System for high-performance teams.

Culture Readiness Index™
How ready your culture is to perform and adapt, by department.
Leadership Readiness Index™
Where each leader is strong today and where to grow next.
Personal Operating System™ (POSA)
How each leader thinks, decides and handles pressure, and how they work together.
My SHAPE Blueprint™
The right people in the right roles, and who could step up next.
Life Energy Profile™
Early warning on burnout. Shared with you only as team averages.
Leadership Academy
6 modules, 18 lessons, 72 practical leadership tools.
Questions MDs ask

Good questions, straight answers.

How much time does this take from my people?
Leaders spend about 30 minutes on the assessments. In the Academy, supervisors spend about 90 minutes a week, most of it working with their own teams on real situations. Your exec team commits to two half-day sessions and short one-on-one debriefs.
Will I see my employees' personal results?
No. Each person receives their own confidential report. You receive team and company averages, and only for groups of five or more, so no individual can be identified. This is what makes people answer honestly.
Does it count towards our skills development spend?
The Academy produces attendance, completion and quiz records for every participant, which your skills development facilitator can use in your training report. How it is recognised on your B-BBEE scorecard is confirmed by your verification agency; non-accredited training can count up to a capped share of skills spend.
What if we're not ready for the full programme?
Start with the Team Scan. It is paid for the assessments, debriefs, report and results session, and those are yours to keep. If you start the Programme within 60 days, half of the Scan fee is credited, because the Scan becomes the Programme's "before" measurement. Or start with the Supervisor Academy on its own.
Where do you work?
On site, within about an hour of Waverley, Pretoria: for example Pretoria East and North, Centurion, Silverton, Rosslyn, Pretoria West and surrounds. Travel in this area is included.

Find out what people-friction is costing you. Then decide.

Start with the calculator, or book a 20-minute conversation. We'll offer your exec team a free Leadership Team Pulse so you can see the approach on your own people first.

Calculate your cost → Book a 20-minute conversation
Wilhelm Lombard · Human Performance & Growth Readiness Strategist · wilhelm@growthpercolator.com